payne furnace codes

If you’re looking for help fixing your Payne furnace, look no further! Our comprehensive Payne furnace repair guide will explain common issues, provide troubleshooting tips, and show you how to read your model’s error codes.

CODE: RED LED1 ON.
PROBLEM: Furnace is operating in emergency heat.

CODE: RED LED2 ON.
PROBLEM: The microprocessor has malfunctioned. To reset: Put setup switch “SW-1” in the “ON” position nad jumper thermostat terminals “R”, “W/W1” and “Y/Y2” simultaneously with the door switch pushed in and power to the unit “ON”. Disconnect jumper and place setup switch in the “OFF” position. If LED2 reappears, replace main control board.

CODE: YELLOW LED3 ON.
PROBLEM: Furnace is operating in high heat.

CODE: GREEN LED4 ON.
PROBLEM: Furnace is operating in low heat.

CODE: RED LED2 FLASHING.
PROBLEM: Line voltage polarity is reversed.

CODE: 11.
PROBLEM: NO FAULT IN RECENT HISTORY DISPLAY- Indicates no faults have occurred within the last five cycles. To read recent fault history, put setup switch “SW-1” in the “ON” position. To clear recent fault history, put setup switch “SW-1” in the “ON” position and jumper thermostat terminals “R”, “W/W1” and “Y/Y2” simultaneously until an “11” is flashed.

CODE: 12.
PROBLEM: BLOWER CALIBRATION LOCKOUT- Indicates RPM calculated for low heat was less than 250 RPM or greater than 1300 RPM on two successive attempts. Auto reset after three hours. Reset power and refer to fault #44 section.

CODE: 13.
PROBLEM: LIMIT SWITCH LOCKOUT- Indicates the occurrence of 10 successive limit trips during high heat or three successive limit trips during low heat. Auto reset after three hours. Check for *Improper or misaligned limit and/or limit shield. *Improper high or low heat gas input adjustment. *Stuck high heat solenoid in gas valve.

CODE: 14.
PROBLEM: IGNITION LOCKOUT- Control will auto-reset after three hours. Refer to #34.

CODE: 21.
PROBLEM: INVALID MODEL SELECTION- Indicates model plug is missing or incorrect. See wiring diagram for correct connector jumper location.

CODE: 22.
PROBLEM: SETUP ERROR- Indicates setup switch “SW-1” or “SW-6” is positioned improperly. The following combinations will cause the fault: *Thermostat call with “SW-1” “ON”, or Thermostat call with “SW-6” “ON”, or “SW-1” and “SW-6” both “ON” together.

CODE: 23.
PROBLEM: INVALID BLOWER AIRFLOW SELECTION- Indicates improper “A/C” or “CF” switch setting. The 042 and 14 units can deliver 1-1/2 to 3-1/2 tons A/C and 600 to 1400 CFM for continuous fan. The 060 and 20 unit can deliver 2 to 5 tons A/C and 800 to 2000 CFM for continuous fan. If code is flashing, unit will default tp closest allowable airflow.

CODE: 24.
PROBLEM: SECONDARY VOLTAGE FUSE IS OPEN Check for: – Short circuit in secondary voltage (24VAC) wiring. PRESSURE SWITCH DID NOT CLOSE OR REOPENED – If open longer than five minutes, inducer shuts off for 15 minutes before retry. Check for: – Excessive wind.

CODE: 31.
PROBLEM: Proper vent sizing — Defective inducer motor – Low inducer voltage (115VAC) – Defective pressure switch – Inadequate combustion air supply – Restricted vent – Disconnected or obstructed pressure tubing – Low inlet gas pressure (if LGPS used) If it opens during blower ondelay period, blower will come on for the selected blower off-delay.

CODE: 33.
PROBLEM: LIMIT CIRCUIT FAULT – Indicates a limit, or flame rollout is open. Blower will run for 4 minutes or until open switch remakes whichever is longer. If open longer than 3 minutes, code changes to lockout #13. If open less than 3 minutes status code #33 continues to flash until blower shuts of Flame rollout switch requires manual reset. Check for: – Restricted vent – Proper vent sizing – Loose blower wheel – Excessive wind – Dirty filter or restricted duct system. – Defective blower motor or capacitor. – Defective switch or connections. – Inadequate combustion air supply (Flame Roll-out Switch open).

CODE: 34.
PROBLEM: IGNITION PROVING FAILURE – Control will try three more times before lockout #14 occurs. If flame signal lost during blower on-delay period, blower will come on for the selected blower off-delay. Check for: – Control ground continuity – Flame sensor must not be grounded – Oxide buildup on flame sensor (clean with fine steel wool) – Proper flame sense microamps (.5 microamps D.C. min., 4.0 – 6.0 nominal). – Gas valve defective or gas valve turned off – Manual valve shut-off – Defective Hot Surface Ignitor – Low inlet gas pressure – Inadequate flame carryover or rough ignition – Green/Yellow wire MUST be connected to furnace sheet metal.

CODE: 41.
PROBLEM: BLOWER OUTSIDE VALID SPEED RANGE- Indicates the blower is not operating at the calculated RPM. If this fault occurs in conjunction with fault #44 check wiring to motor otherwise refer to the trouble-shooting guide.

CODE: 42.
PROBLEM: INDUCER OUTSIDE VALID SPEED RANGE- Indicates the inducer is not operating at the calculated RPM. Or it has not started within 10 seconds after a call for heat. Check wiring to motor otherwise refer to the troubleshooting guide.

CODE: 43.
PROBLEM: PRESSURE SWITCH CALIBRATION FAULT- Indicates the low and high pressure switch “make” points during high heat purge are not within calibration range. Check for: -Plugged condensate drain Water in vent piping, possibly sagging pipe -Improper pressure switch wiring or pressure switch tubing connections -Failed or “out of calibration” pressure switches.

CODE: 44.
PROBLEM: BLOWER CALIBRATION FAULT- Indicates the calculated blower speed is below 250 or above 1300 RPM. Unit will default to low or high heat mode if possible. If this fault occurs in conjunection with fault #41, check wiring to motor otherwise refer to the trouble shooting guide. If this fault occurs by itself, check for undersized ductwork, or excessive static caused by a dirty filter, or closed registers.

CODE: 45.
PROBLEM: CONTROL CIRCUITRY LOCKOUT -Auto-reset after one hour lockout due to; – Gas valve relay stuck open – Flame sense circuit failure – Software check error Reset power to clear lockout. Replace control if status code repeats.

payne furnace codes

 


What Our Clients Are Saying About Us

I would like to recommend your company to anyone

November 20, 2020

Your company KDM Home & Gas has just installed the CV 50 water heater to my house. The installation process was so smooth. You guys put on the carpet runner in order to avoid any scratch and damage to the carpet and the floor. Your professional guidance has highlighted the B Vent should be installed for the chimney exhaust in order to comply with the building & safety code. You have even performed leak test & dial test in order to make sure the whole installation is in a perfect manner. The registration of the warranty is also very convenient and easy.

I really appreciated that you came to my house to inspect the situation and provide the quotation to me before we decide to get the new water heater. The whole process was so smooth and communicate very well. You return all my text message on the same day basis or even within short time. I would like to recommend your company to anyone.

Wing Sang LeungNorth York, Ontario

Work was done neatly. Can barely see the pipe that was installed

November 20, 2020

Work was done neatly. Can barely see the pipe that was installed. Priced really well.

Ellen McaleerOshawa, Ontario

KDM's cost was amazingly reasonable compared to all other quotes

November 20, 2020

The tricky plumbing job was completed carefully and thoroughly . Daniel even did extra to make the job proper, within the quote . He patiently explained the work needed before and after completion . In good time, he returned calls and messages, detailed the work, listed every cost honestly, and answered any questions pleasantly . Daniel and his partner were always courteous, and respectful to keep the work clean in my house .

The replaced part is of high quality, thank you ! And his cost were amazingly reasonable compared to all other quotes.

Don GibsonMarkham, Ontario

I would recommend this company to anyone who is looking for a professional job at a reasonable price

November 20, 2020

KDM did a very professional job paying attention to safety and TSSA codes for this type of work.
At the end of the job they tested all gas fired appliances as they had the main gas off to preform this job, and made sure everything was working proper.

I would recommend this company to anyone who is looking for a professional job at a reasonable price.

Don BlakeWhitby, Ontario

I would recommend KDM Home Gas to anyone looking for quality home repair services

November 20, 2020

Daniel was really great to work with. His communication and genuine care for the work being done made all the difference in the world to me especially as we’ve never had good experiences with contractors in the past.

Daniel showed up when he said he would, and took his time to explain to me what caused my humidifier to malfunction. His customer service skills are superior and his quality workmanship made the experience a pleasant one.

I would recommend KDM Home Gas to anyone looking for quality home repair services to their heating or cooling units.

Giselle DharmiWhitby, Ontario

Thank you guys! We couldn’t be happier

November 20, 2020

Dan and his team were extremely professional, courteous, and clean. They showed up on time, and completed the installation exactly when they said they would finish by. Thank you guys ! We couldn’t be happier.

Maria & Steve HalvorsonPickering, Ontario

I highly recommend KDM Home

November 20, 2020

Daniel, Shane and Steve did a great job replacing our 3 appliances today. They’re true professionals that pride themselves on making sure everything is done correctly, within budget and on time. They answered all my questions and were more than willing to give helpful advice. I highly recommend KDM Home.

Frank HowardWhitby, Ontario

I would recommend KDM Home & Gas to anyone looking for great service at a good price.

November 20, 2020

After our old (20+ years) unit gave out, I used HomeStars to obtain quotes for a replacement. Within 30 minutes of posting, I was speaking with Daniel, who was polite and helpful throughout the process. He offered a fair price and a few different products to choose from, and was able to do the installation the same week. I would recommend KDM Home & Gas to anyone looking for great service at a good price.

Josh TaylorAjax, Ontario

Great guys Daniel and Shane did an excellent job

November 20, 2020

Great guys Daniel and Shane did an excellent job clean efficient and on time also very knowledgeable will have them back to replace furnace.

George TrajkovskiAjax, Ontario

KDM did our fireplace gas line and heat venting

November 20, 2020

We’re finishing our basement and had a gas line out in for a fireplace, as well as a heating vent out in bathroom.

Maria & Steve Halvorson Oshawa, Ontario